Acai has a hard time making friends due to her misunderstanding of personal space (well, she considers many her friends, but not many consider her their friend); but those she is close with quickly grow fond of her bubbly personality and somewhat hidden mischievous side.
Finally, Acai lives in Ponyville, away from her family. She visits them every weekend, but feels generally safer and more comfortable around the less judgy residents of her hometown.
Also, its not an oversight on my part, she actually doesn't have a cutie mark. She's totally fine with this, unlike her critics. Her friends are very supportive of this, but are all somewhat curious as to what her true calling is, if not music…