Last week, my mom got received email on her phone and it from "Geek Squad". They want us to renewal the security subscription to pay $300.00 but mom refused. The Geek Squad tell her if she doesn't want to pay $300.00, she needs to cancel the payment and she assumed that I had Geek Squad account (I did not have that account) so she just uses my laptop to get rid of the payment somewhere in my laptop. They told her to download two apps to cancel subscription, but it gets worse when it finished downloading, they blocked my laptop.! Mom realized she almost got scammed by the scammers who are impersonate the actual company & I was frustrated at my mom for ruined my new laptop. So, we called my sister boyfriend to fix my laptop & he did. My laptop is safe now & Mom, and I learned a very important lesson